Expertflow, Security, GDPR, HIPAA, PCI-DSS and PII
As all Expertflow customer interaction (CI) products (such as Hybridchat) contain PII (Personally Identifiable Information), such as multiple customer identities (emails, chat identities, phone numbers,..), customer information (Adresses, products purchased), as well as potentially sensitive information exchanged (activities such as chat messages, recorded voice messages, web navigation history). National and international standards and regulations auch […]