Conversational IVR using Cisco CVP and CVA with Google Dialogflow
Cisco and Google have collaborated together in Customer care since 2018 and have strengthed this on April 21st, 2020 with a network bridge collaboration. Expertflow has been in the middle of this partnership, winning the first joint Cisco-Google sponsored developer award in 2018. We have deployed in this space multiple Hybrid Chat projects with Cisco […]