Hybridchat comparison with Cisco Socialminer, ECE Chat, Livechat, Tawk and other chat tools
Cisco’s native free on-board contact center chat tools – Socialminer (SM) chat for UCCX and ECE chat for PCCE/ UCCE – provide a solid customer chat framework. For certain scenarios, additional features are required, which is why Expertflow developed the award winning Hybrid Chat. The following differentiates Hybridchat from all alternatives, be it SM, ECE, […]